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Quick answer:
Bills come from PUC Services Inc., which is the payee to select in online banking. On the Equal Billing plan, 12 equal payments are withdrawn from September to August on the 4th, 11th, 18th or 25th of the month. The math on this page uses $130/month as an example bill; your own amount will differ, and the cash back scales with it.
Check your latest statement or your online account profile. Enter it exactly as shown when adding the payee.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $130/month PUC Distribution bill, that's roughly $47 back per year between a 2% cash-back card and Neobanc, for the exact same bill.
On a $130/month bill, a 2% cash-back card returns about $2.60/month, and Neobanc adds $1.30 on top, roughly $47 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Make Your Payments Automatic (Equal Billing or Exact Billing pre-authorized payment plans) earns nothing; the same bill through Neobanc with a cash-back card returns about $47 a year. PUC Distribution's Conditions of Service apply a late payment charge to any bill amount still outstanding after the due date, and not receiving a bill does not exempt the charge. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.