What is Fido?

Fido bills average around $50/month for a typical household. Fido is Rogers' flanker brand, the classic trap is entering the 9-digit account number at your bank when the 11-digit Bank Payment ID is required.

How to Get Cash Back on Your Fido Bill

1. Create your free Neobanc account: sign up at neobanc.com, takes about 2 minutes with instant verification.
2. Add Fido as a payee: search "Fido" in Bills. Banks and Neobanc list it as FIDO (11 Digit Bank Pymt ID).
3. Enter your account number: 9-digit account number, but online banking uses a separate 11-digit Bank Payment ID (not your phone number, not the 9-digit number), see below for exactly where to find it.
4. Pay with your preferred credit card: one-time or recurring. Your card earns its normal rewards; Neobanc adds cash back on top.
5. Earn cash back on every payment: cash back lands in your Neobanc balance. Withdraw it or put it toward next month's bill.

Where to Find Your Fido Account Number

Format: 9-digit account number, but online banking uses a separate 11-digit Bank Payment ID (not your phone number, not the 9-digit number). Account number: top right of your invoice; the 11-digit Bank Payment ID is printed at the top of your bill

Verified against www.fido.ca, July 2026.

Can I Pay Fido With a Credit Card?

Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% to 2% cash back on top. On a typical $50/month Fido bill, that's roughly $24 back per year between a 2% cash-back card and Neobanc, for the exact same bill.

The Math on Your Fido Bill

Average $50/month: a 2% cash-back card returns about $1.00/month, and Neobanc adds $0.50 to $1.00 on top, roughly $24 per year for switching how you pay, not what you pay.

How do I save the most on my Fido bill each month?

Change how you pay before what you pay. Paying by bank transfer or Automatic monthly payments earns nothing; the same bill through Neobanc with a cash-back card returns about $24 a year. Fido applies a late payment charge accrued daily on overdue amounts, the exact rate is printed on your bill. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.