What is Direct Energy?

Direct Energy bills average around $120/month for a typical household. The Average Monthly Billing Plan levels seasonal swings across the year on Alberta regulated gas and electricity bills.

How to Get Cash Back on Your Direct Energy Bill

1. Create your free Neobanc account: sign up at neobanc.com, takes about 2 minutes with instant verification.
2. Add Direct Energy as a payee: search "Direct Energy" in Bills. Banks and Neobanc list it as DIRECT ENERGY REGULATED SERVICES AB (most banks).
3. Enter your account number: 12-digit account number, see below for exactly where to find it.
4. Pay with your preferred credit card: one-time or recurring. Your card earns its normal rewards; Neobanc adds cash back on top.
5. Earn cash back on every payment: cash back lands in your Neobanc balance. Withdraw it or put it toward next month's bill.

Where to Find Your Direct Energy Account Number

Format: 12-digit account number. On your bill (top right corner of any previous bill); also used to register at account.directenergy.ca

Verified against www.directenergy.ca, July 2026.

Can I Pay Direct Energy With a Credit Card?

Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% to 2% cash back on top. On a typical $120/month Direct Energy bill, that's roughly $58 back per year between a 2% cash-back card and Neobanc, for the exact same bill.

The Math on Your Direct Energy Bill

Average $120/month: a 2% cash-back card returns about $2.40/month, and Neobanc adds $1.20 to $2.40 on top, roughly $58 per year for switching how you pay, not what you pay.

How do I save the most on my Direct Energy bill each month?

Change how you pay before what you pay. Paying by bank transfer or pre-authorized payments earns nothing; the same bill through Neobanc with a cash-back card returns about $58 a year. Late payment charges apply to overdue balances; payment arrangements are available by phone. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.