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August 4, 2026

Neobanc vs TenantPay: Which is Best for Canadian Renters? (2026)

Neobanc

Key Points

  • Neobanc charges 1.50%–2.25% on credit-card rent payments and pays back 1%–2% in cash on top of card rewards; TenantPay charges 1.75% on Visa credit and 2.75% on Mastercard credit and pays back in points.
  • Neobanc supports Visa, Mastercard, and Amex; TenantPay lists Amex as 'coming soon' and does not yet accept it.
  • Non-card payments: Neobanc's Interac e-Transfer is free; TenantPay's PAD is a $4.99 flat fee and Visa Debit is 0.99%.
  • Both offer free credit-bureau reporting on on-time payments — TenantPay to Equifax; Neobanc to a major bureau, with an optional $2/month plan to back-fill 24 months of past rent.
  • Neobanc also handles bills, mortgage, and gift cards from the same account; TenantPay is rent-focused.

Two Canadian platforms let renters turn rent into rewards without asking the landlord to do anything: Neobanc and TenantPay. Both accept credit cards, both offer credit-bureau reporting, and both are marketed as landlord-free. The fee structures, the type of reward, and the range of services are quite different.

This comparison lays out what each platform actually charges and offers, sourced from their public pricing pages, so you can pick the one that fits your card, your rent amount, and how you want to be rewarded.

What is Neobanc?

Neobanc is a Canadian rent-and-bills payment platform that lets tenants pay their landlord with any Canadian credit card (Visa, Mastercard, or American Express), plus Apple Pay and Google Pay, and earn Neobanc's own cashback on top of whatever the card already gives them.

How Neobanc Works

You add your landlord as a payee. Your landlord does not need a Neobanc account, they just need to be able to receive an Interac e-Transfer. You charge rent to your credit card, Neobanc sends the money to the landlord, keeps a small percentage as a fee, and credits you Neobanc cashback on top of what your card earns.

Neobanc Key Features

  • Two cashback tiers: 1% monthly (credited to your next rent cycle) at a 1.50% fee, or 2% on a 6-month rolling unlock at a 2.25% fee.
  • Interac e-Transfer route is free: no Neobanc fee if you skip the credit card and pay directly.
  • Amex supported alongside Visa and Mastercard.
  • Free credit-bureau reporting with an optional $2/month plan to backfill up to 24 months of prior rent.
  • Also handles bills, mortgage, and gift cards from the same account.

What is TenantPay?

TenantPay describes itself as "Canada's first loyalty program for renters." It has been operating since 2006 and processes payments as pre-authorized debit (PAD), Visa Debit, Visa credit, or Mastercard credit. Instead of cashback, it rewards renters with points that can be redeemed for rent savings or gift cards from 115+ brands.

How TenantPay Works

You create a free TenantPay account, add your rent, and choose how to pay. Every on-time payment earns loyalty points and, if you opt in, is reported to Equifax. Points redeem inside TenantPay for either rent savings or gift cards. The platform also runs the TenantPay Rent Savings Program (TRSP), which the company describes as a monthly random distribution of a portion of TenantPay's own revenue back to members.

TenantPay Key Features

  • Four payment rails: per TenantPay's pricing page, PAD is a $4.99 flat fee, Visa Debit is 0.99%, Visa credit is 1.75%, Mastercard credit is 2.75%. Amex credit is listed as "coming soon."
  • Loyalty points redeemable inside the app for rent savings or 115+ gift card brands (Starbucks, Apple, Netflix, Indigo, Uber, and others).
  • Free Equifax reporting on on-time payments.
  • Established platform: operating since 2006 per TenantPay's homepage.
  • No contracts or subscription fees: account creation is free, you only pay per transaction.

Neobanc vs TenantPay: Head-to-Head Comparison

The biggest difference: TenantPay passes through your credit card rewards and adds loyalty points; Neobanc stacks its own cash cashback on top of your card rewards. Fees also differ significantly by card brand.

FeatureNeobanc logoNeobancTenantPay logoTenantPay
Own reward on rent1% monthly cashback (cash) or 2% at 6-month rolling unlockPoints redeemable for rent savings or 115+ gift card brands
Visa credit fee1.50% (1% tier) or 2.25% (2% tier)1.75%
Mastercard credit fee1.50% (1% tier) or 2.25% (2% tier)2.75%
American ExpressSupported"Coming soon" (not yet accepted)
Non-card paymentsInterac e-Transfer, freePAD $4.99 flat, Visa Debit 0.99%
Credit reportingFree to a major bureau; +$2/mo backfills 24 months of past rentFree Equifax reporting on on-time payments
Landlord involvementNone (landlord just receives Interac e-Transfers)None required
Beyond rentBill pay, mortgage, gift cards, rent loansRent only, with gift card redemption via points
Operating sinceNewer entrant2006

Fees sourced from Neobanc and TenantPay Pricing. Verify current terms before signing up.

Reward Stacking

Cash vs Points on Rent

With a 4% cashback Visa card on $2,000/month rent

TenantPay (Visa)
Card cashback: +$960
Platform cash: $0 (points only)
Fees: -$420
$540
Neobanc 2%
Card cashback: +$960
Platform cash: +$480
Fees: -$540
$900

Fees & Payment Methods, Where Each Wins

Paying with a Visa credit card: TenantPay's 1.75% edges out Neobanc's 2.25% (2% cashback tier), but Neobanc's 1% tier at 1.50% is the cheapest option overall. The trade-off is a lower own-reward rate.

Paying with a Mastercard credit card: Neobanc is the clear winner at 1.50% to 2.25% depending on tier, versus TenantPay's 2.75%. The difference is 50 to 125 basis points per transaction.

Paying with American Express: only Neobanc supports it today. TenantPay's pricing page lists Amex as "coming soon" but does not yet accept it.

Skipping cards entirely: Neobanc's Interac e-Transfer route is fully free. TenantPay's non-card options are PAD at a flat $4.99 or Visa Debit at 0.99%.

Rewards Mechanism: Cash vs Points

This is the biggest philosophical difference between the two platforms.

Neobanc pays cash. The 1% or 2% you earn is straightforward cashback in Canadian dollars, applied to your next rent payment (1% tier) or unlocked on a 6-month rolling schedule (2% tier). It stacks on top of whatever cashback or points your credit card already earns.

TenantPay pays points. Every on-time payment earns loyalty points, redeemable inside the app for rent savings or gift cards from 115+ brands. There is also the TRSP, described by TenantPay as a monthly random distribution to hundreds of members. Points value depends on how you redeem them.

The choice comes down to preference: predictable cash you can apply to next month's rent, or a points system with a wider variety of redemption options.

Real Cost Examples

All examples below assume $2,000/month rent ($24,000/year) with a Canadian 4% cashback credit card that earns the full rate on the platform (for example the Scotia Momentum Visa Infinite treating these as recurring bill payments).

💰 Reward Stacking Calculator

Compare net annual return: TenantPay (Visa credit) vs Neobanc 1% and 2% tiers

TenantPay (Visa)
$540
Net return/year + points
Neobanc 1%
$840
Net return/year
Neobanc 2%
$900
Net return/year
You earn $360 more with Neobanc 2%

Scenario 1: Visa credit card, both platforms

  • Neobanc, 1% tier: $80 card cashback (4%) + $20 Neobanc cashback (1%) minus $30 fee (1.50%) = $70/month net, $840/year
  • Neobanc, 2% tier: $80 card cashback (4%) + $40 Neobanc cashback (2%) minus $45 fee (2.25%) = $75/month net, $900/year
  • TenantPay, Visa credit: $80 card cashback (4%) minus $35 fee (1.75%) plus TenantPay points value* = $45/month + points

*TenantPay does not publish an exact points-per-dollar earn rate on its public pricing page, so points value is not quantified here.

Scenario 2: Mastercard credit card, both platforms

  • Neobanc, 2% tier with 4% Mastercard: $80 + $40 minus $45 (2.25%) = $75/month, $900/year
  • TenantPay, Mastercard credit: $80 minus $55 (2.75%) + points = $25/month + points

Scenario 3: Zero-fee route (no credit card rewards used)

  • Neobanc, Interac e-Transfer: $0 fee, no card rewards, no Neobanc cashback (Interac route). Rent still gets reported to a major bureau if you enrol.
  • TenantPay, PAD: $4.99 flat fee ($60/year) plus free Equifax reporting and loyalty points.

When Should You Choose Neobanc?

Neobanc works best for renters who want cash rewards, Amex support, or need Mastercard support at a competitive fee.

Best For:

  • You have a strong cashback or Amex card and want to stack Neobanc cashback on top
  • You want cash rewards you can predict and count on, not points
  • You want a free route via Interac if you decide not to use a card that month
  • You also want to earn cashback on bills, mortgage payments, or gift cards from the same account

Neobanc Advantages:

  • Own cashback stacks on top of card rewards (1% or 2%)
  • Amex accepted today
  • Lower fees on Mastercard credit (1.50% to 2.25% vs 2.75%)
  • Free non-card option via Interac e-Transfer
  • One account for rent, bills, mortgage, and gift cards

When Should You Choose TenantPay?

TenantPay is best for renters who value platform longevity, prefer gift-card variety, or use a Visa credit card at their lowest published rate.

Best For:

  • You value a long-established platform (operating since 2006)
  • You prefer redeeming rewards for gift cards from 115+ brands over cash
  • You want free Equifax reporting on your on-time rent
  • You are paying with a Visa credit card (though Neobanc's 1% tier at 1.50% is still cheaper)
  • You like the idea of the TRSP monthly distribution

TenantPay Advantages:

  • Longevity: processing payments since 2006
  • 115+ gift card brand redemption options
  • PAD available at flat $4.99 (low fixed cost on high rent amounts)
  • Free Equifax reporting on on-time payments

Credit Building: Neobanc vs TenantPay

Both platforms offer free credit-bureau reporting on rent payments, a genuinely useful feature for renters who want their biggest monthly expense to count toward their credit history.

Neobanc reports to a major credit bureau for free when you enrol, and offers an optional add-on ($2/month) that can backfill up to 24 months of prior rent payments. Useful if you have been renting for a while and want that history to appear on your report.

TenantPay reports every on-time payment to Equifax for free. The backfill option is not advertised on the public pricing page.

Verdict: both are strong on credit reporting. Neobanc's backfill option is a differentiator if you have historical rent to add.

Beyond Rent: What Else Each Platform Does

Neobanc is not just a rent app. The same account can earn cashback on utility bills, phone, internet, tuition, and mortgage payments, plus gift card purchases with additional cashback. Consolidating recurring payments through Neobanc compounds the cashback.

TenantPay is focused on rent. Earned points redeem for gift cards from 115+ brands, but bill payments and mortgage payments are not part of the core service.

Frequently Asked Questions

Is Neobanc or TenantPay better for maximizing rent rewards?

It depends on your card and preference. Neobanc pays predictable cash (1% or 2% of rent) on top of card rewards at a 1.50% to 2.25% fee. TenantPay charges 1.75% on Visa credit or 2.75% on Mastercard credit and pays in points redeemable for gift cards or rent savings. Neobanc typically comes out ahead if you use Mastercard or Amex. TenantPay is competitive on Visa credit at 1.75%.

Which platform has lower fees?

On Mastercard credit, Neobanc is cheaper (1.50% to 2.25% vs TenantPay's 2.75%). On Visa credit, Neobanc's 1% cashback tier is the lowest at 1.50%, TenantPay's 1.75% is next, and Neobanc's 2% tier is 2.25%. For non-card payments, Neobanc's Interac e-Transfer is free while TenantPay's PAD is a flat $4.99.

Does TenantPay accept American Express?

Not yet. TenantPay's pricing page lists Amex Credit as "coming soon" but does not currently accept it. Neobanc supports Amex today.

Do both Neobanc and TenantPay report to credit bureaus?

Yes. TenantPay reports every on-time payment to Equifax for free. Neobanc reports to a major credit bureau for free when you enrol, plus an optional $2/month add-on to backfill up to 24 months of prior rent.

Does either platform require the landlord to sign up?

No. Both are landlord-free. Neobanc pays your landlord via Interac e-Transfer, and TenantPay handles payment on its end. Your landlord does not need to create an account with either service.

What is TenantPay's TRSP (Rent Savings Program)?

TenantPay describes the TRSP as a monthly distribution where a portion of TenantPay's own revenue is randomly given back to hundreds of members. It runs alongside the base points-earning program.

Can I earn rewards on more than just rent with these platforms?

With Neobanc, yes. The same account earns cashback on bill payments, mortgage payments, and gift card purchases. TenantPay is focused on rent. You can redeem earned points for gift cards from 115+ brands, but you cannot run other bill payments through it.

Final Verdict: Neobanc vs TenantPay

Choose Neobanc if:

  • You want cash rewards you can predict, not points
  • You use an Amex card, or a Mastercard where TenantPay's 2.75% fee eats into your rewards
  • You want a free non-card option via Interac
  • You also want cashback on bills, mortgage, or gift cards

Choose TenantPay if:

  • You value a long-established platform (operating since 2006)
  • You prefer gift cards from 115+ brands over straight cash
  • You use a Visa credit card and want its 1.75% flat rate (though Neobanc's 1% tier is still cheaper at 1.50%)
  • The TRSP lottery-style distribution appeals to you

The clearest split: Neobanc for cash + Amex + more services, TenantPay for points + longevity + gift-card variety. Verify each provider's current terms on their site before signing up.

Stack Rewards. Earn More.

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Cash cashback on top of your card rewards, on every rent payment.

Up to 6%
Total rewards earned
3.75%
Net returns (2% tier)
Start Earning Cashback →

Free to sign up. No landlord involvement required.

Is Neobanc or TenantPay better for maximizing rent rewards?

It depends on your card and preference. Neobanc pays predictable cash (1% or 2% of rent) on top of card rewards at a 1.50%–2.25% fee. TenantPay charges 1.75% on Visa credit or 2.75% on Mastercard credit and pays in points redeemable for gift cards or rent savings. Neobanc typically comes out ahead if you use Mastercard or Amex; TenantPay is competitive on Visa credit at 1.75%.

Which platform has lower fees?

On Mastercard credit, Neobanc is cheaper (1.50%–2.25% vs TenantPay's 2.75%). On Visa credit, Neobanc's 1% cashback tier is the lowest at 1.50%, TenantPay's 1.75% is next, and Neobanc's 2% tier is 2.25%. For non-card payments, Neobanc's Interac e-Transfer is free while TenantPay's PAD is a flat $4.99.

Does TenantPay accept American Express?

Not yet. TenantPay's pricing page lists Amex Credit as 'coming soon' but does not currently accept it. Neobanc supports Amex today.

Do both Neobanc and TenantPay report to credit bureaus?

Yes. TenantPay reports every on-time payment to Equifax for free. Neobanc reports to a major credit bureau for free when you enrol, plus an optional $2/month add-on to back-fill up to 24 months of prior rent.

Does either platform require the landlord to sign up?

No. Both are landlord-free. Neobanc pays your landlord via Interac e-Transfer, and TenantPay handles payment on its end — your landlord does not need to create an account with either service.

What is TenantPay's TRSP (Rent Savings Program)?

TenantPay describes the TRSP as a monthly distribution where a portion of TenantPay's own revenue is randomly given back to hundreds of members. It runs alongside the base points-earning program.

Can I earn rewards on more than just rent with these platforms?

With Neobanc, yes — the same account also earns cashback on bill payments, mortgage payments, and gift card purchases. TenantPay is focused on rent; you can redeem earned points for gift cards from 115+ brands, but you can't run other bill payments through it.

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