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September 5, 2026

Neobanc vs KOHO: Which Canadian Fintech Is Right for You?

Neobanc

Key Points

  • KOHO and Neobanc serve different purposes rather than competing directly with each other.
  • KOHO specializes in cashback rewards for everyday purchases and daily spending habits.
  • Neobanc uniquely allows you to earn rewards on rent payments and regular bills.
  • Most Canadians can maximize benefits by using both platforms for different financial needs.

Quick Verdict: Two Tools, Two Jobs

KOHO and Neobanc are not competitors. They solve completely different money problems, and comparing them head-to-head is a bit like comparing a chequing account to a rewards credit card - both useful, but for different reasons.

KOHO is a prepaid spending account with a Mastercard attached. You load money onto it, spend it on everyday purchases, and earn cashback (up to 2% on chosen categories) plus interest on your balance (up to 3.5% on the Everything plan). It's built for daily transactions - groceries, coffee, dining out. According to KOHO's own comparison page, their interest rates can be up to 125 times what big-bank savings accounts offer.

Neobanc is a payment layer. It lets you pay rent with your credit card and earn cashback on payments you previously couldn't earn rewards on - 1% on rent, 1% on bills, and 0.5% on mortgage payments. Stack those with your existing credit card rewards and you can earn up to 6% back on rent. Most Canadian renters and bill-payers benefit from using both tools together. There's no need to force a winner here.

What Is KOHO?

The Basics: A Prepaid Mastercard, Not a Bank

KOHO is a Canadian fintech that offers a prepaid Mastercard - not a credit card, not a debit card tied to a bank account. You load funds before you spend. As Loans Canada explains, KOHO and similar challenger banks operate digitally without traditional physical branches, focusing instead on mobile-first banking experiences. Customer funds sit with Peoples Trust Company and carry CDIC protection up to $100,000.

Plans and Pricing

KOHO offers three tiers, each with increasing cashback rates and features:

  • Essential - $0/month when you deposit a qualifying paycheque or add $1,000+ monthly (a fee applies otherwise). Earns 2% interest on your balance and 1% cashback on groceries, transport, and dining.
  • Extra - $12/month. Earns 2.5% interest. You choose three categories for 2% cashback.
  • Everything - $22/month or $177/year ($14.75/month billed annually). Earns 3.5% interest on your entire balance, 2% cashback on categories plus 0.5% on everything else, and zero foreign exchange fees.

All plans include access to up to 6.5% extra cashback at partner merchants and a 30-day free trial. For Canadians working on their credit score, KOHO's Credit Building add-on reports payments to Equifax (KOHO doesn't publish a flat price - billing depends on your plan, with discounts on Extra and Everything). KOHO's own marketing cites meaningful average score gains for members within months of enrolling.

What Is Neobanc?

A Payment Layer, Not a Bank Account

Neobanc is not a bank. It doesn't hold your money or issue you a card. Instead, it functions as a payment platform that routes your rent, bills, and mortgage payments through your existing Visa, Mastercard, or Amex credit card. This means you earn your credit card's own rewards on payments that landlords and utility companies normally force you to pay via cheque, direct debit, or e-Transfer.

Cashback Rates and How It Works

Here's what Neobanc pays on top of whatever your credit card already earns:

  • Rent - 1% monthly cashback (1.50% card fee), or 2% on a six-month rolling unlock (2.25% fee) on a six-month rolling unlock. Combine Neobanc's cashback with a strong rewards card and total returns can reach up to 6%.neobanc.com/articles/credit-card-rewards-vs-rent-fees" style="color: #000000; text-decoration: underline;">rewards credit card, total returns can reach up to 6%.
  • Bills - 1% on eligible utilities, telecom, subscriptions, and credit card bills.
  • Mortgage - 0.5% on monthly mortgage payments.
  • Gift cards - Instant cashback on digital gift cards.

There's no monthly subscription. The cost model runs on transaction fees: Interac e-Transfer payments are free, while credit card-funded payments carry a 1.50% fee (or 2.25% on the 2% cashback tier). For most users with a 2%+ rewards card, the math works in their favour - especially on rent, where the combined cashback can significantly outweigh the fee. Neobanc also offers optional rent reporting to credit bureaus and short-term rent microloans for Canadians who need a bridge.

Feature-by-Feature Comparison

The differences become clearest when you lay everything side by side. This table covers the major features Canadian consumers ask about when evaluating the neobanc vs KOHO question.

KOHO vs Neobanc: Feature Comparison

FeatureKOHONeobanc
What it isPrepaid Mastercard + spending/savings accountPayment platform (pay rent, bills, mortgage via credit card)
Regulated asFintech; funds held at Peoples Trust (CDIC-insured)Money Services Business registered with Fintrac; funds held in CDIC-insured accounts
Founded2014 (HQ Toronto)Canadian fintech
Card network acceptedIssues a MastercardAccepts Visa, Mastercard, Amex
Monthly plan feeEssential $0 with qualifying deposits (fee otherwise), Extra $12/mo, Everything $22/mo ($14.75/mo billed annually)No subscription; 1.75%–2.5% per credit-card-funded transaction
Cashback on everyday spending1% (Essential categories) to 2% + 0.5% everywhere (Everything); up to 6.5% at partner merchantsNot applicable (not a spending card)
Cashback on rentNot supported1% standard (toward next rent); up to 6% when stacked with a rewards credit card
Cashback on billsNot supported1% on utilities, telecom, subscriptions, credit card bills
Cashback on mortgageNot supported0.5% on monthly mortgage payments
Interest on balanceUp to 3.5% (Everything plan)0% (platform doesn't hold balances)
FX feesNone on Everything planNot designed for FX spending
Credit buildingAdd-on (plan-dependent pricing), EquifaxOptional rent reporting to credit bureaus

Reading the Table

Notice the pattern: almost nowhere do these two products overlap. KOHO dominates the "spend and save" column. Neobanc dominates the "pay fixed expenses and earn" column. The only real overlap is credit building, where both offer reporting - KOHO reports spending activity to Equifax, while Neobanc reports rent payments to credit bureaus.

Where KOHO Wins

Everyday Spending Cashback

If you want rewards on groceries, gas, dining, and transit, KOHO is the clear choice. The prepaid Mastercard earns 1%-2% on purchases in your selected categories, plus up to 6.5% at partner retailers. Savvy New Canadians notes that KOHO pays up to 5% cashback at partner retailers and up to 3.5% interest on account balances - numbers that genuinely compete with premium rewards cards.

Earning Interest on Your Balance

This is KOHO's standout feature. Your entire account balance earns interest automatically - 2% on Essential, 2.5% on Extra, and 3.5% on Everything. No separate savings account required. No transfer delays. Neobanc doesn't hold your money at all, so it simply doesn't offer this. For Canadians parking an emergency fund or short-term savings, KOHO's interest rates make it a compelling alternative to traditional banks.

FX-Free Travel Spending

The Everything plan eliminates foreign exchange fees entirely. That's a real saving of roughly 2.5% on every international purchase. Neobanc isn't designed for point-of-sale spending abroad, so this category belongs entirely to KOHO.

Where Neobanc Wins

Cashback on Rent

KOHO can't help you earn rewards on rent. Full stop. Your landlord doesn't accept prepaid Mastercard for monthly rent, and even if they did, KOHO's cashback categories don't include rent payments.

Neobanc fills this gap completely. Pay your landlord through the platform using your existing credit card and earn 1% cashback from Neobanc plus whatever your card issuer pays. A card earning 2% general cashback stacked with Neobanc's 1% gives you 3% back on every rent payment - money that was previously invisible to rewards programs. For someone paying $2,000/month in rent, that's $720/year in combined cashback.

Cashback on Bills and Mortgage

Hydro, internet, insurance premiums, phone bills - these are expenses every Canadian pays. Neobanc's 1% cashback on bills and 0.5% on mortgage payments turn dead money into working money. Even small percentages add up fast when your mortgage payment alone might be $2,500/month. Consider that a 0.5% return on a $2,500 mortgage translates to $150/year you weren't earning before. Check out our guide on cashback mortgages vs lower rates for the full math.

Credit Card Stacking

Because Neobanc accepts Visa, Mastercard, and Amex, you can pair it with whichever rewards card maximizes your return. This stacking strategy doesn't exist with KOHO - the prepaid card is its own closed system.

Cost Breakdown: Real Numbers

Understanding the actual cost of each product matters more than headline cashback rates. Here's what you'll pay.

Monthly Cost Comparison

Cost elementKOHO EssentialKOHO EverythingNeobanc
Monthly fee$0 with qualifying deposits (fee applies otherwise)$22/mo or $14.75/mo billed annually ($177/yr)$0 subscription
Per-transaction feeNoneNone1.75%–2.5% on credit-card-funded payments; free via Interac e-Transfer
Interest earned on balance2% APY3.5% APY on entire balanceNone
Cashback on purchases1% on groceries, transport, dining2% on chosen categories + 0.5% on everything else; up to 6.5% at partner merchantsN/A (pays cashback on rent/bills/mortgage only)
Cashback on rent / bills / mortgageNot availableNot available1% rent (up to 6% stacked) / 1% bills / 0.5% mortgage
Credit buildingAdd-on (plan-dependent)Add-on (plan-dependent)Optional rent reporting (opt-in)
FX fee on international purchases~2.5%0% (FX-free)Not applicable

When Neobanc's Fee Math Works

Neobanc charges 1.75%-2.5% per credit card transaction. That sounds steep until you factor in what you earn back. If your credit card pays 2% on all purchases and Neobanc adds 1% cashback on rent, your combined 3% return exceeds the 2.5% fee. The net result: you earn 0.5% on money that previously earned nothing. On $2,000/month rent, that's $120/year in pure profit - from a payment you were already making. Our rewards vs rent fees guide walks through every scenario.

When KOHO's Subscription Pays for Itself

The Everything plan costs $177/year. If you maintain a $5,000 balance, you earn $175 in interest alone - nearly covering the subscription. Add 2% cashback on $1,500/month in eligible spending and you earn another $360/year. The plan pays for itself quickly if you keep a reasonable balance and use the card regularly.

Build Credit Just by Paying Rent You Already Owe

Unlike KOHO's prepaid model, Neobanc reports your rent payments to credit bureaus — turning monthly expenses into a stronger credit score.

Start Reporting Rent

The Stacking Strategy: Using Both Together

How It Works in Practice

Here's the practical setup many Canadian renters and bill-payers are adopting:

  1. Daily spending - Use your KOHO prepaid Mastercard for groceries, dining, transit, and general purchases. Earn 1%-2% cashback plus interest on your balance.
  2. Rent - Pay through Neobanc using a high-rewards credit card (not your KOHO card, since KOHO is prepaid and won't earn rewards through Neobanc). Earn up to 6% combined on rent cashback.
  3. Bills - Route utilities, telecom, and subscriptions through Neobanc's bill payment feature. Earn 1% from Neobanc plus your credit card's rewards.
  4. Savings - Park idle cash in your KOHO account to earn up to 3.5% interest with CDIC protection.

This approach means nearly every dollar you spend or pay earns something. No single tool covers all four categories alone.

A Note on Credit Building

Both platforms offer credit-building features. KOHO's Credit Building add-on reports to Equifax (plan-dependent pricing). Neobanc offers rent reporting to credit bureaus as an opt-in feature. If credit building is a priority, you could use both - KOHO for general payment history and Neobanc for verified rent reporting. Having multiple positive tradelines strengthens your file faster.

One important update as of August 2026: KOHO's separate Rent Reporting feature (distinct from Credit Building) is being discontinued - no new subscriptions are accepted, and existing members can use it only until September 30, 2026, after which tradelines close in good standing, according to KOHO's help centre. Renters who relied on it for rent tradelines specifically will need a replacement such as Neobanc's free rent reporting.

Who Should Pick What

Choose KOHO If You:

  • Want a simple, all-in-one spending and savings account
  • Prefer earning cashback on everyday purchases like groceries and dining
  • Carry a balance and want to earn meaningful interest (up to 3.5%)
  • Travel internationally and want to avoid FX fees
  • Don't have a credit card and need a prepaid alternative

Choose Neobanc If You:

  • Pay rent monthly and want to earn cashback on it
  • Already hold a strong rewards credit card you want to maximize
  • Pay recurring bills (hydro, internet, phone) that currently earn zero rewards
  • Make mortgage payments and want 0.5% back each month
  • Want to enter cashback contests for additional savings

Use Both If You:

  • Rent or own a home and also spend on everyday categories
  • Want maximum cashback coverage across all expense types
  • Are building credit and want multiple tradelines reporting to bureaus

The neobanc vs KOHO decision isn't really a decision at all for most Canadians. They cover different ground. Choosing one doesn't prevent you from using the other.

Frequently Asked Questions

Is KOHO a real bank?

No. KOHO is a fintech company that partners with Peoples Trust Company, a federally regulated institution. Your deposits receive CDIC protection up to $100,000, but KOHO itself is not a bank. As Loans Canada clarifies, challenger banks like KOHO operate digitally without traditional branches.

Is Neobanc a bank?

No. Neobanc is a payment platform. It doesn't hold deposits or issue cards. It processes payments from your existing credit card to your landlord, utility provider, or mortgage lender and pays you cashback on those transactions. Visit the FAQ page for full details on how payments are processed.

Can I use my KOHO card through Neobanc to pay rent?

KOHO issues a prepaid Mastercard, not a credit card. Neobanc's rent payment feature works with credit cards (Visa, Mastercard, Amex). A prepaid card won't generate the same rewards structure, and some transactions may not process the same way. For best results, use a rewards credit card through Neobanc and keep KOHO for daily spending.

Is Neobanc available in Quebec?

Check Neobanc's official site for the most current provincial availability. Regulations around payment processing differ by province, and availability may change as the platform expands.

Do both report to credit bureaus?

KOHO's Credit Building add-on reports to Equifax, with plan-dependent pricing. Neobanc offers optional rent reporting to credit bureaus. If you want maximum credit-building impact, using both gives you multiple positive reporting tradelines.

How does Neobanc compare to other rent payment platforms?

We've written a detailed breakdown in our Neobanc vs Chexy comparison. The short answer: cashback rates, accepted card networks, and fee structures vary between platforms. Neobanc's ability to accept Visa, Mastercard, and Amex gives it broader compatibility than most competitors.

What if I don't rent - is Neobanc still useful?

Absolutely. Homeowners earn 0.5% cashback on mortgage payments and 1% on bills. If your combined monthly bills and mortgage exceed $3,000, that's $240+ per year in cashback you're currently leaving on the table. You can also earn instant cashback on digital gift cards.

The Bottom Line

The neobanc vs KOHO comparison is misleading if framed as a competition. KOHO handles daily spending and savings better than almost any fintech in Canada. Neobanc turns your largest fixed expenses - rent, bills, mortgage - into cashback-earning payments. One fills the gap the other can't reach.

If you spend $1,500/month on everyday purchases and pay $2,000/month in rent, using both tools could earn you well over $1,000/year in combined cashback and interest. That's real money from expenses you're paying regardless. The smartest move isn't picking a side - it's using both where they're strongest.

Ready to Earn Up to 6% Back on Your Rent?

KOHO handles your everyday spending. Neobanc handles the big stuff — rent, bills, and mortgage cashback that actually adds up.

Try Neobanc Free
Is KOHO a real bank?

No, KOHO is not a real bank. It is a Canadian fintech company that offers a prepaid Mastercard, not a traditional bank account. You load funds onto the card before spending. However, customer deposits are held with Peoples Trust Company and are protected by CDIC insurance up to $100,000, providing the same deposit protection you would get at a major Canadian bank.

Is Neobanc available in Quebec?

Neobanc is available to Canadians across the country, including Quebec. Because Neobanc functions as a payment platform rather than a bank, it works wherever you can pay rent, bills, or mortgage payments using a Visa, Mastercard, or Amex credit card. Full eligibility details and supported payment types are outlined in the Neobanc FAQ and Help Centre.

Can I use my KOHO card to fund Neobanc payments?

Likely not in a way that benefits you. KOHO issues a prepaid Mastercard, not a traditional credit card, so it would not generate the credit card rewards that make Neobanc's fee math worthwhile. The entire advantage of Neobanc is stacking its cashback with rewards from a strong credit card. Pairing Neobanc with a 2% or higher rewards Visa, Mastercard, or Amex is the strategy that delivers real returns.

What's the actual cost of paying rent through Neobanc with a credit card?

Neobanc charges a transaction fee of 1.75% to 2.5% when you fund a rent payment with a credit card. However, the net cost can actually turn into a net gain. If your credit card earns 2% rewards and Neobanc adds 1% cashback on rent, your combined 3% return exceeds even the highest fee. On $2,000 monthly rent, that math translates to roughly $120 per year in pure profit from a payment you were already making.

Does KOHO's credit building actually work?

Yes, KOHO's credit building feature does work. It reports your payment activity to Equifax, and according to KOHO's published data, members using the Credit Building add-on have seen their credit scores increase by an average of 31 or more points in just four months. The feature costs $5 to $10 per month depending on your plan. Neobanc also offers credit building through rent reporting to credit bureaus, which is a useful complement for renters.

Is Neobanc the same as Neo Financial?

No, Neobanc and Neo Financial are completely different companies. Neo Financial is a Canadian challenger bank that offers credit cards, savings accounts, and a spending rewards program. Neobanc is a payment platform that lets you pay rent, bills, and mortgage through your existing credit card to earn cashback on expenses that traditionally earn no rewards. The similar names cause confusion, but their products serve entirely different purposes.

Can I earn cashback on mortgage payments?

Yes, Neobanc lets you earn cashback on mortgage payments. The platform offers 0.5% cashback on monthly mortgage payments, which you can stack with your existing credit card rewards. While 0.5% sounds modest, it adds up on large recurring payments. A $2,500 monthly mortgage generates $150 per year in Neobanc cashback alone, turning a fixed expense that previously earned nothing into a rewards-generating payment.

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