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Quick answer:
The City asks you to allow 3 to 5 business days for online or telephone banking payments, and a pre-authorized plan form must reach the Revenue office at least two weeks before the next instalment due date. The math on this page uses $330/month as an example property tax; your own amount will differ, and the cash back scales with it.
Format: 17-digit roll number, used as the account number. The 17-digit roll number is printed on your property tax bill; in online banking, search for Thunder Bay and select the property taxes payee.
Verified against www.thunderbay.ca, October 2026.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $330/month City of Thunder Bay property tax, that's roughly $119 back per year between a 2% cash-back card and Neobanc, for the exact same property tax.
On a $330/month property tax, a 2% cash-back card returns about $6.60/month, and Neobanc adds $3.30 on top, roughly $119 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Pre-Authorized Payment Plan (Tax Due Date Option or Tax Equal Monthly Payment Option) earns nothing; the same property tax through Neobanc with a cash-back card returns about $119 a year. A 1.25% penalty is added the day after an instalment due date, and 1.25% interest is added on the first of every month to amounts still unpaid. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.