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Quick answer:
The County asks you to allow at least 3 days for a bank payment to process, and charges a fee to redistribute a payment made to the wrong roll number. The math on this page uses $310/month as an example property tax; your own amount will differ, and the cash back scales with it.
Your tax roll number, shown on the property tax notice the County mails in May, is your account number; it is unique to each property, so it changes if you move. Enter it exactly as shown when adding the payee.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $310/month Strathcona County property tax, that's roughly $112 back per year between a 2% cash-back card and Neobanc, for the exact same property tax.
On a $310/month property tax, a 2% cash-back card returns about $6.20/month, and Neobanc adds $3.10 on top, roughly $112 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Tax Instalment Payment Plan (TIPP) earns nothing; the same property tax through Neobanc with a cash-back card returns about $112 a year. Current-year taxes unpaid after June 30 are charged penalties of 3% on July 1, 6% on August 1 and 9% on September 1, each on the unpaid current levy. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.