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Quick answer:
Online and telephone banking payments generally reach a Saint John Energy account within 2 to 3 business days, and the utility does not accept e-Transfer payments. The math on this page uses $175/month as an example bill; your own amount will differ, and the cash back scales with it.
Format: 18-character number made of the 10-digit customer number followed by the 8-digit account number with no spaces; if the account number looks like A-1234ABCD, enter all characters except the dash (A1234ABCD). The account number is in the Account Summary section of the bill, with your billing address, invoice date and due date. Signing up for My Account asks for both your customer number and your account number.
Verified against sjenergy.ca, October 2026.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $175/month Saint John Energy bill, that's roughly $63 back per year between a 2% cash-back card and Neobanc, for the exact same bill.
On a $175/month bill, a 2% cash-back card returns about $3.50/month, and Neobanc adds $1.75 on top, roughly $63 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Pre-authorized payments; Fixed Payment Program for equal monthly amounts earns nothing; the same bill through Neobanc with a cash-back card returns about $63 a year. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.