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Quick answer:
The City of Lethbridge sends one utility invoice for electric, water, sewer, waste, organics and recycling services, but it does not provide natural gas. The City asks you to allow five business days for processing when you pay through a financial institution. The math on this page uses $150/month as an example bill; your own amount will differ, and the cash back scales with it.
Your Account Number, the main identifier for your utility account, is printed on the City of Lethbridge utility invoice, and current and past bills can be viewed in your eUtility account. Enter it exactly as shown when adding the payee.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $150/month City of Lethbridge Utilities bill, that's roughly $54 back per year between a 2% cash-back card and Neobanc, for the exact same bill.
On a $150/month bill, a 2% cash-back card returns about $3.00/month, and Neobanc adds $1.50 on top, roughly $54 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Preauthorized payments earns nothing; the same bill through Neobanc with a cash-back card returns about $54 a year. A 3% penalty is assessed on any amount still owing after the Penalty Date shown on the invoice. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.
