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Quick answer:
Bills are issued by Greater Sudbury Utilities (GSU), which says a payment made through a financial institution may take 2 to 5 days to reach it. The math on this page uses $130/month as an example bill; your own amount will differ, and the cash back scales with it.
Format: Enter every digit of the account number, including leading zeros (digit count not stated). Look on your latest statement or your online account profile.
Verified against gsuinc.ca, October 2026.
Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $130/month Greater Sudbury Hydro bill, that's roughly $47 back per year between a 2% cash-back card and Neobanc, for the exact same bill.
On a $130/month bill, a 2% cash-back card returns about $2.60/month, and Neobanc adds $1.30 on top, roughly $47 per year for switching how you pay, not what you pay.
Change how you pay before what you pay. Paying by bank transfer or Pre-Authorized Payment (Direct Debit) Plan, with Equal Payment Plan or Variable (Actual) options earns nothing; the same bill through Neobanc with a cash-back card returns about $47 a year. Greater Sudbury Utilities applies a late payment charge of 1.5% per month (19.56% annually) to accounts not paid by the due date, including final bills. A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.
