How to Get Cash Back on Your CityWest bill

What is CityWest?

CityWest asks customers paying at their bank to allow 5 business days for processing, because it does not receive the payment automatically when you pay. Depending on your bank, the payee is listed as City West Cable & Telephone or City West Telephone. The math on this page uses $95/month as an example bill; your own amount will differ, and the cash back scales with it.

How to Get Cash Back on Your CityWest Bill

1. Create your free Neobanc account: sign up at neobanc.com, takes about 2 minutes with instant verification.
2. Add CityWest as a payee: search "CityWest" in Bills. Banks and Neobanc list it as City West Cable & Telephone / City West Telephone.
3. Enter your account number: see below for where to find it.
4. Pay with your preferred credit card: one-time or recurring. Your card earns its normal rewards; Neobanc adds cash back on top.
5. Earn cash back on every payment: cash back lands in your Neobanc balance. Withdraw it or put it toward next month's bill.

Where to Find Your CityWest Account Number

The ACCOUNT NO is printed at the top of the bill next to your telephone number, in the upper right corner of each statement page and on the payment stub. Enter it exactly as shown when adding the payee.

Verified against www.citywest.ca, October 2026.

Can I Pay CityWest With a Credit Card?

Yes, and it's the whole point. Most billers don't reward you for how you pay. Through Neobanc, your card earns its normal rewards and Neobanc adds 1% cash back on top. On a $95/month CityWest bill, that's roughly $34 back per year between a 2% cash-back card and Neobanc, for the exact same bill.

The Math on Your CityWest Bill

On a $95/month bill, a 2% cash-back card returns about $1.90/month, and Neobanc adds $0.95 on top, roughly $34 per year for switching how you pay, not what you pay.

How do I save the most on my CityWest bill each month?

Change how you pay before what you pay. Paying by bank transfer or Auto Pay earns nothing; the same bill through Neobanc with a cash-back card returns about $34 a year. CityWest bills are due on the last business day of the month, and delinquent accounts are charged a late payment charge of 2% per month (26.82% per year). A recurring Neobanc payment a few business days before the due date earns on every cycle and never runs late.